Effective Date: 27 November 2024

At ThwetLatt Chatbot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, and other data provided during appointment booking or registration.
  • Health Information: Details about health conditions or services required, as provided by you.
  • Usage Data: Information about how you interact with our chatbot or website (e.g., device information, IP address, and browser type).

2. How We Use Your Information

The information collected is used for the following purposes:

  • To schedule and manage clinic appointments.
  • To provide personalized healthcare recommendations.
  • To enhance user experience and improve our services.
  • To communicate updates, offers, or important service information.

3. Data Sharing and Security

  • We do not share your personal information with third parties, except as required by law or with your explicit consent.
  • All data is stored securely using industry-standard encryption and access control measures.
  • We regularly review our systems to ensure the safety and integrity of your information.

4. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing at any time.
  • Request a copy of the information we hold about you.

To exercise these rights, please contact us at:
📧 Email: thwetlattadmin@thwetlattchatbot.com

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📍 Address: No. 64, Strand Road, KyiMyinDaing Township, Yangon, Myanmar
📧 Email: thwetlattadmin@thwetlattchatbot.com
📞 Phone: +95 9975744539

Thank you for trusting ThwetLatt Myanmar Traditional Clinic Booking Service with your personal information. We are committed to protecting your privacy and providing you with a secure and convenient booking experience.